Privacy policy

Privacy Policy – Velor

At Velor, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.


Information We Collect

1. Device Information

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with our website, such as:

  • Pages and products you view
  • Websites or search terms that referred you
  • Your browsing behavior and interactions

2. Order Information

When you make or attempt to make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Payment information (such as card details or wallet data)
  • Email address
  • Phone number

All of this data is referred to as Personal Information.


How We Use Your Information

Order Information is used to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase
  • Screen orders for potential fraud or risk
  • Provide updates, promotions, and offers (only if you opt in)

Device Information is used to:

  • Detect and prevent fraudulent activity
  • Improve website performance and user experience
  • Analyze customer behavior and marketing effectiveness

Sharing Your Information

We may share your Personal Information with trusted third parties to help us operate our business (such as payment gateways, shipping partners, and analytics tools). These parties only use your information as necessary to provide their services.


Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.


Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal information

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.


Contact Us

For more information or if you have any questions, please contact us through our official support channels.